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Explications :

Read the following passage then answer the questions below.

Dealing with your office emails

Email has completely changed the way we work today. It offers many benefits and, if used well, can be an

excellent tool for improving your own efficiency. Managed badly, though, email can be waste of valuable

time. Statistics indicate that office workers need to wade through an average of more than 30 emails a

day. Despite your best effort, unsolicited email or spam can clutter up the most organised inbox and infect

your computer system with viruses. Here we give you guidance on protecting yourself.

Prioritising incoming messages

If you are regularly faced with a large volume of incoming messages, you need to prioritise your inbox to

identify which emails are really important. If it is obvious spam, it can be deleted without reading

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